ShorePoint is a cybersecurity services firm with a focus on high-profile, high-threat private and public-sector customers who demand experience and proven security models to protect their data. We are seeking a Security Operations Center (SOC) Manager who has experience leading a 24x7x365 SOC. This team will provide initial levels of incident identification, analysis, and triage. They will also provide baseline health reporting of the core SOC toolset, including availability of security log and data sources and integration of threat intelligence feeds. Proactive threat hunting will be a regular duty of the team. The team will mitigate incidents directly where possible, escalating incidents as needed to the Incident Response and Management Team. This is a unique opportunity to shape the growth, development and culture of an exciting and emerging company in the cybersecurity market.


Roles and Responsibilities

  • Establish incident response process and procedures
  • Oversee and perform Computer Security Incident Response activities for a large global enterprise, coordinate with other enterprise IT teams to record and report incidents
  • Ensure all incidents are worked from initial assignment to final resolution and escalation to IR team.
  • Oversee and perform Root Cause Analysis (RCA) and make preventative recommendations
  • Oversee and conduct investigations as needed using security tools such as Splunk, FireEye HX, FireEye ETP, Tenable SC, Cisco FireSight, Service Now, etc.
  • Oversee and recognize potential, successful, and unsuccessful intrusion attempts and compromises through reviews and analysis of security tools
  • Oversee, investigate, interpret, and respond to complex security incidents
  • Attend and participate in Change Control Board/Change Approval Board (CCB/CAB) meetings as needed
  • Author and update SOPs as needed or directed
  • Fully document assigned tickets to show all work performed in order to pass SLRs
  • Create, track, and work to resolution Normal and Standard job-related Change Requests
  • Deliver daily SOC briefing to customer leadership
  • Develop Daily, Weekly, Monthly and Quarterly SOC statistics to enable a continuous improvement lifecycle¬†
  • Can speak clearly, confidently and answer complex questions regarding incidents during operational meetings

Required Skills

  • Demonstrated capability to lead a team of varying experience levels to effectively monitor and investigate security incidents as well as make recommendations to improve the security posture of a large organization
  • Strong foundation of Network and Security skills, fundamental knowledge of Windows, Linux and Cisco operating systems, networking protocols and network traffic analysis
  • Experience implementing or working with Log management and Security Information and Event Management (SIEM) products such as Splunk in a complex network environment and assist security analysts in building operational processes around the SIEM ecosystems
  • Experience with IT security tools, working technical knowledge of network, server, storage and desktop hardware and software
  • Demonstrated ability to work with matrixed resources in a team environment
  • Excellent written and verbal communication skills

Education Requirement

  • BS/BA in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology-related discipline or 5+ years in a technical management role is preferred. AA degree with 9 years of relevant experience can also be substituted

Years of Experience Requirement

  • 5 years desired but not required depending on work history

Certification Requirement

  • Must have one of the following: Security+, Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), GIAC Certified Incident Handler (GCIH), GIAC Reverse Engineering Malware (GREM), GIAC Certified Forensic Examiner (GCFE), or GIAC Certified Forensic Analyst (GCFA) Certification


  • Herndon, VA with the possibility of some telework

Security Clearance

  • Secret Clearance

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