ShorePoint is a cybersecurity services firm with a focus on high-profile, high-threat private and public-sector customers who demand experience and proven security models to protect their data. We are seeking an IBM Endpoint Manager /BigFix Engineer who have experience performing engineering and operational administration activities associated with enterprise IEM / BigFix implementations. The candidate will also provide strategic guidance for current and future technologies as they relate to the Continuous Diagnostics and Mitigation (CDM) program. This is a unique opportunity to shape the growth, development and culture of an exciting and emerging company in the cybersecurity market.

Roles and Responsibilities

  • Serve as the primary point of contact and technical lead for all activities related to IEM / BigFix engineering and administration.  Will also be responsible for integrating IEM / Big Fix with the organization’s ServiceNow infrastructure.
  • Administer and optimize BigFix instance including:
  • Perform platform upgrades/patching
  • Reconciliation of agents
  • Monitoring for updated BigFix STIG baselines to import
  • Tailoring STIG Compliance baselines to match customer baselines
  • Setup dashboards and automate reports
  • Configure BigFix Inventory, Web Reports, and Compliance modules for customer requirements
  • Integration of IEM / BigFix with ServiceNow for accurate inventory reporting

Required Skills

  • Demonstrated experience administering and operating IEM / BigFix in a complex, enterprise environment
  • Familiarity/Experience with ServiceNow is preferred but not required
  • Ability to interact with the customer to understand requirements and develop plans to implement strategies and customer initiatives
  • Ability to think critically and creatively
  • Ability to articulate thoughts, findings and recommendations in a concise and comprehensive manner

Desired Skills

  • Scripting experience is preferred but not required
  • Experience with other endpoint technologies is a plus but not required.

Education Requirement

  • Bachelor’s degree preferred but not required

Years of Experience Requirement

  • 2-5 years of experience with IEM / BigFix required

Certification Requirement

  • Relevant BigFix training and/or certification is strongly preferred but can be substituted with related experience


  • Reston, VA and Ballston, VA (exact split of time between each location is dependent on candidate preference and priority of tasks

Security Clearance

  • Candidate must be able to obtain a Public Trust Clearance (DHS EOD)

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